After you sign up for one of our plans our designer will be in touch to guide you through the process. We will help you gather the text and images for your website. We will help you choose from one of our design templates and then we will build your website for you and put it live on a domain name of your choice.

We have a selection of professional design templates available. After you sign up we will send you our catalog to browse and choose from. Remember, the design templates are just a starting point for the look and feel of your website. We will customise it with your branding, content & images to give you a truly unique custom website.

Your website will generally take 1 to 3 weeks to build and set live, depending on how quickly you can gather the content and info we need.

Yes we really will design and build you a website with no upfront cost, just one affordable monthly price. There is no catch! There is no minimum contract and you can cancel at any time.

We can offer this as we use standard design templates and an efficient onboarding process. Once you are up and running we hope you will be very happy with our service and stay with us for years to come…a win-win for you and us!

Yes of course, we will guide you on what content works best and how to write it in your own authentic tone of voice. We will also proofread and do some light editing if needed to make sure the content you provide fits your website well.

We also provide a copywriting service if you need us to fully write your website content for you. Please contact us for custom quote for this.

Yes, we highly recommend you use your own photos on your website to give it an authentic look and feel, especially photos of you and your premises (if you have one). Professional photos are great if you have them, but are not necessary. We’ll guide you through how to take great quality photos with just your smartphone (it’s all about lighting!).

If additional photos are needed we will source professional, fully licensed, royalty free stock photos that fit your site’s design.

We will handle all website updates for you. You get 30, 60 or 90 mins of content updates included per month, depending on which plan you choose. Just send your content updates to [email protected] and we will take care of it for you.

Included in your monthly plan are:

• Updates to existing text & images
• Adding new content, products or services
• Updates to your booking & payment systems
• Minor colour & branding updates.

Yes, on our Pro & Plus plans you can add additional pages to your website, up to the amount of pages included in your plan.

This is perfect for when you are launching new products or services, or have new website content that doesn’t fit on an existing page.

If you need more than the 10 pages included in the Plus plan, please contact us for a custom quote.

Yes, websites on our Plus plan includes an optional blog where you can post info or articles on any topic you like.

You do. We will register a domain on your behalf, and you will always be the registered owner. If you decide to leave our service in future you can transfer the domain to your own domain registrar.

Yes of course. If you already have your domain name it can easily be connected to your new website on our servers.

If you already have a website we can transfer the content from it into one of our design templates to create your new website.

Yes, 3rd party integrations are included in our Plus plan.

If the 3rd party service you use is designed to be embedded in a webpage then we can connect it to your website. Please contact us to let us know what service you want to connect and we will confirm.

Yes, you can sell products on your website with our Ecommerce Add-On. This will allow you to sell physical products or virtual/downloadable products. Please contact us to discuss your needs and we can provide you with a custom quote.

We use Stripe as our online payment processor. Stripe processing fees vary by country, and start from 1.5% + €0.25 for European cards or 2.9% + 30¢ for US cards. More details can be found at https://stripe.com/pricing.

We do not add any additional fees on top of the Stripe fees.

If you are in the US and are categorised as a Healthcare Provider then any systems that collect or transmit patient’s Protected Health Information (PHI) must comply with HIPAA standards, and you must have a signed Business Associate Agreement with all 3rd party providers to confirm they comply with HIPAA standards too.

All our websites are fully secure & encrypted but are not HIPAA compliant out of the box due to the signed Business Associate Agreement requirement.

We do provide HIPAA Compliance as an add-on service where we sign a Business Associate Agreement with you and ensure all Protected Health Information is handled in a HIPAA compliant way. Please contact us for more info.

For content updates, technical support or pre-sales queries simply email [email protected]